{"id":201,"date":"2023-09-08T11:58:46","date_gmt":"2023-09-08T09:58:46","guid":{"rendered":"https:\/\/cimalink.eu\/blog\/?p=201"},"modified":"2023-09-08T11:58:46","modified_gmt":"2023-09-08T09:58:46","slug":"assistance-rapide","status":"publish","type":"post","link":"https:\/\/cimalink.eu\/blog\/assistance-rapide\/","title":{"rendered":"Assistance Rapide"},"content":{"rendered":"\n<p><strong>Voici un mini-tutoriel pour expliquer comment utiliser l&#8217;Assistance Rapide, afin de simplifier la prise en main \u00e0 distance.<\/strong><\/p>\n\n\n\n<p><em><strong>\u00c9tape 1 : Support<\/strong><\/em><\/p>\n\n\n\n<p>Si vous avez besoin d&#8217;assistance, le support vous demandera probablement d&#8217;effectuer une prise en main \u00e0 distance de votre ordinateur pour r\u00e9soudre le probl\u00e8me.<\/p>\n\n\n\n<p><em><strong>\u00c9tape 2 : Lancer l&#8217;Assistance Rapide<\/strong><\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Le support vous fournira un code de s\u00e9curit\u00e9.<\/li>\n\n\n\n<li>Cliquez sur le bouton D\u00e9marrer dans la barre des t\u00e2ches de Windows.<\/li>\n\n\n\n<li>Tapez &#8220;Assistance Rapide&#8221; ou &#8220;Quick Assist&#8221; (si votre syst\u00e8me est en Anglais) dans la barre de recherche.<\/li>\n\n\n\n<li>S\u00e9lectionnez l&#8217;application &#8220;Assistance Rapide&#8221; ou &#8220;Quick assist&#8221; dans les r\u00e9sultats de recherche.<\/li>\n\n\n\n<li>Veuillez saisir le code de s\u00e9curit\u00e9 qui vous a \u00e9t\u00e9 fourni via le support sur Teams.<\/li>\n<\/ol>\n\n\n\n<p><strong><em>\u00c9tape 3 : Partager l&#8217;\u00c9cran et Discuter<\/em><\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Une fois la connexion \u00e9tablie, l&#8217;\u00e9cran de votre ordinateur sera partag\u00e9 avec le support IT.<\/li>\n\n\n\n<li>Vous pourrez communiquer avec le support via le chat int\u00e9gr\u00e9 Ou bien, le support IT communiquera avec vous via un appel, ce qui sera le cas tr\u00e8s fr\u00e9quemment.<\/li>\n\n\n\n<li>Bien s\u00fbr, il sera n\u00e9cessaire d&#8217;accepter le contr\u00f4le demand\u00e9 par le support IT afin de leur permettre d&#8217;acc\u00e9der \u00e0 distance \u00e0 votre ordinateur.<br><br><em>Naturellement, vous retrouverez une courte vid\u00e9o en pi\u00e8ce jointe si vous n&#8217;avez pas la patience de lire le texte.<\/em> <em>=&gt; N&#8217;h\u00e9sitez pas si vous avez d&#8217;autres demandes ou des questions suppl\u00e9mentaires ! \ud83d\ude0a\ud83c\udfa5<\/em><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Voici un mini-tutoriel pour expliquer comment utiliser l&#8217;Assistance Rapide, afin de simplifier la prise en main \u00e0 distance. \u00c9tape 1 : Support Si vous avez besoin d&#8217;assistance, le support vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":80,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-windows"],"_links":{"self":[{"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/posts\/201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/comments?post=201"}],"version-history":[{"count":1,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/posts\/201\/revisions"}],"predecessor-version":[{"id":202,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/posts\/201\/revisions\/202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/media\/80"}],"wp:attachment":[{"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/media?parent=201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/categories?post=201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cimalink.eu\/blog\/wp-json\/wp\/v2\/tags?post=201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}